How do I create a new resume?
Your primary resume comes with your initial registration and uploads by default. All your resumes will be displayed on your home page, which you get to after you log in. You do have edit rights including deletion. You will only be able to have one resume as active and this will be placed on the top. You have the right to activate any resume that you wish, based on the position that you would like to apply.

How many resumes I can keep at a time?
You can keep up to five (5) resumes at a time. With each resume, RecruitmentFactory™ supports a detailed resume, preferably in txt, MS word format. The maximum size limitation is 1 Mega Bytes.

I have a resume in my computer. Can I upload it to RecruitmentFactory™?
Yes. You can upload your resume from your computer to RecruitmentFactory™ in a single mouse click. The resume can be attached to your active resume. RecruitmentFactory™ allows word document or txt files upload my resume to be uploaded. Make sure the file is either a word document or a .txt file and the file size is not larger than 1 MB.
Resume must be in Word format and smaller than 500 KB. If you used another application to create your resume, please use the Copy & Paste option instead. Remove all the images in the resume before upload. If your file is not in .doc format, please use our cut and paste method. Files with virus will be rejected.

What is Cut & Paste Resume?
Cut & Paste resume allows you to copy the content of your resume and paste it in RecruitmentFactory™. This option is very helpful, if you have difficulty uploading files or if you have a very slow internet connection. Your information will be saved as text file and will be displayed to employers interested in your resume

How can I add additional information to my resume?
When you have finished with your primary resume creation, open your resume in edit mode to add additional information to your resume. Adding more information to your resume such as your professional experience, Projects, Language skills will increase the chances of getting the right job.

What’s Resume Categorization?
Depending on your skill level presented by you, our panel of specialists will categorize resumes as executive or C-Level resumes. All resumes by default are “General” category, unless otherwise sorted by our team. It is therefore critical that full and accurate information is presented to us. At the current time, categorization is limited our Premium (paid) candidates only.

What’s the Advantage of including my resume in a corporate category?
Corporate resumes are pre-processed, quality assured resumes, unlike general resumes. Employers keep looking for exceptional talent always goes for the corporate category. Hence the chance of getting a better placement opportunity with this corporate categorization is possible. Needless to say all corporate resumes are listed in general listings too, increasing the chances of a placement even doubles. Based on your skill level, your resume may be included on Executive, Mid-level or Senior level as appropriate.

I am a general candidate, How do I become a premium candidate?
To become a premium candidate, all that you have to do is to subscribe to our premium services with a nominal monthly fee of $7. With a premium candidature, you get access to our special services exclusive to premium candidates. You also can participate in the revenue sharing and also have featured companies, amongst others, view your resumes.

What are the benefits of a Premium Candidate?
As a premium candidate, your resumes have the following advantages:

1. Participate in the Resume Plus™ list, which shows resumes in categories that employers search
2. Have real-time feedback of which employer is looking at your resume, with what search criteria and what date
3. Share up to $.10 cents per click of your resume. These reports are available real time for you to view
4. Keyword selection up to 10 words that help in your search engine optimization
5. PHP™ (People Helping People™) service where you can get revenues for posting a job that you know of your employer or a friends firm. RecruitmentFactory™ will help you find up to 15 candidates for you and also place the job in the PHP™ job section
6. You can untag your resume that an employer tags you. You will be paid for the tagged service

All payments are made with credit notes directly to the credit card in file

What is a C-Level Resume?
A C-level resume is a resume with top level executives experience. If you do not want your contact information to be displayed, the C-level resumes would secure this information. Also only premium firms get access to these resumes. There will be only email contact. Only on your consent will the next steps be allowed. You are in control fully.

Is my information as a C-level candidate safe with RecruitmentFactory™?
Yes, its safe. RecruitmentFactory™ does not share your information to anyone without prior approval from you .

How do I register with RecruitmentFactory™?
Registration with RecruitmentFactory™ is free. All you need to register is a valid email address. Just click on the ‘New user?’ sign up link on the home page (www.recruitmentfactory.com) to register.

What is the account type?
There are two type of account – Basic and Premium.

• A Basic Account enables the candidate to create a resume, search jobs, with opportunity to apply to unlimited jobs and be searched by employers.
• A Premium Account provides you the following features.
  • participate in the Resume Plus™ list, which shows resumes in categories that employers search
  • Have real-time feedback of which employer is looking at your resume, with what search criteria and what date
  • Share up to $.10 cents per click of your resume. These reports are available real time for you to view
  • Keyword selection up to 10 words that help in your search engine optimization
  • PHP™ (People Helping People™) service where you can get revenues for posting a job that you know of your employer or a friends firm. RecruitmentFactory™ will help you find up to 15 candidates for you and also place the job in the PHP™ job section
  • You can untag your resume that an employer tags you. You will be paid for the tagged service

Choosing a Username and Password
Choose a username and password that you can remember. Already used names will be rejected and you have to present a new username. Remember to pick a password that would be easy for you and difficult for others to guess. Avoid using nicknames, telephone numbers or date of birth. Try to use alpha numeric options. A password must contain a minimum of 6 characters to be a void password. Password is case sensitive.

I do not live in the USA. Can I still register with RecruitmentFactory™?
Sure. Currently the site is marketed within the US. The reach will be global very soon.

What is the image in the bottom of the registration showing some alphabets?
This is a security code to restrict malicious scripts from entering our database. The words displaced need to be manually typed in. If by any chance you cannot read this, just use the ”Get a new Image” and a new image will be displayed.

What is email verification? Why is this required?
To register with RecruitmentFactory™, you must have a valid email address. We do not allow more than one registrations with one email address. When you complete your registration, we will send a verification email to the email address provided. You will have to verify the email that you have now received from RecruitmentFactory™, by clicking on the link provided. After this you are ready to use RecruitmentFactory™.

How do I access RecruitmentFactory™ if I lost my login name and password?
You can retrieve your login credentials by clicking on the ‘Forgot Password?’ link in the login section on the home page. Follow the details on this link and submit your request. RecruitmentFactory™ will send the login credential to the email address in file.

Can I change my password?
Sure. Once you have logged into RecruitmentFactory™, there is a link called ‘Settings’ on the top. You can change your password here.

What is a basic user account?
A Basic Account enables the candidate to create a resume, search jobs, with opportunity to apply to unlimited jobs and be searched by employers. Basic user account will not have access to special features like the Premium Candidates.

What is a premium user account?
A Premium Account provides you the following features:

• Participate in the Resume Plus™ list, which shows resumes in categories that employers search
• Have real-time feedback of which employer is looking at your resume, with what search criteria and what date
• Share up to $.10 cents per click of your resume. These reports are available real time for you to view
• Keyword selection up to 10 words that help in your search engine optimization
• PHP™ (People Helping People™) service where you can get revenues for posting a job that you know of your employer or a friends firm. RecruitmentFactory™ will help you find up to 15 candidates for you and also place the job in the PHP™ job section
• You can untag your resume that an employer tags you. You will be paid for the tagged service

I am a basic candidate. How can I upgrade my account?
Your account type is displayed on the top left corner of your work area. You can see a ‘Upgrade Now’ link below your user account type label. Click on this link to upgrade. After the payment process, you can access the premium candidates’ services immediately. After this anytime you login, you are directed to the premium candidate section.

What is PHP™ (People Helping People™)?

People Helping People (PHP™) is a simple tool for you to present a job position to RecruitmentFactory™ that you know of at your work location or at a friend's business.

This is how it works:

You post the job details in PHP™ Job in RecruitmentFactory™. There is a fee for this which is either paid by the employer or by you on behalf of the employer. RecruitmentFactory™ will then work for you to fulfill this position in two ways:

1. Search the internal database and send you up to 15 resumes per position.
2. Post this job in the PHP™ Job section and have external candidates apply directly for this position.

As soon as the job position referred by you is posted and paid for, RecruitmentFactory™ will credit your account with 1/3 of the revenue generated. The current fee for this is $150 and you will get $50 credited to your account

How do I access RecruitmentFactory™ if I lost my login name and password?
You can retrieve your login credentials by clicking on the ‘Forgot Password?’ link in the login section on the home page. Follow the details on this link and submit your request. RecruitmentFactory™ will send the login credential to the email address in file.

Can I change my password?
Sure. Once you have logged into RecruitmentFactory™, there is a link called ‘Settings’ on the top. You can change your password here.

Can I register more than once with the same email address?
No. You can register only once with an email address. But you can have up to five (5) resumes per account. Only one resume will remain active at a time.

How do I know if anyone else is using my email address in RecruitmentFactory™?
Email address is mandatory at registration and internally we perform a verification before activation.

I have not registered with your service earlier, but it seems that my username is already in use.
The only way this can happen is if you have given your information to someone else. Please contact your internet provider for any ‘recycled’ email address possibility.

Is my contact information safe with RecruitmentFactory™?
It is our policy not to disclose contact information provide by you to RecruitmentFactory™. All employers has access to your public information, unless you specifically block en employer. You have the liberty to keep any other personal information as your feel fit along with your resume. The better and accurate your contact information, the easier it would be for a prospective employer to reach you soon.

What information should I not include with my resume?
Please do not keep any bank, credit card details or personal information like Passport, Social Security Number etc within your resume.

How frequently I can edit my resume?
You can edit your resume at any time.

How long it will be for the updates to go live?
The changes are planned to be real time on our site. However, Please note that if an employer has saved your resume in their local machine, they will be having the version of the resume that they have saved.

Who will see my resume?
All employers and recruiters partnered with RecruitmentFactory™ will have access to your active resume unless you have specifically blocked them from viewing your resume content. Apart from employers and recruiters, RecruitmentFactory™ administrator has full access to your resume content.

How do I block a company?
To block an employer from viewing your resume, go to “settings” and choose ‘Block a company’ All Employers in RecruitmentFactory™ will be listed out on the left side. Choose a particular employer and move him to the list of blocked employers. Your resume will not be visible to the employer as long as the status remains blocked.

How do I un-block an employer?
To unblock an employer, simply highlight the company on the ‘blocked’ list and click to remove the employer name from the list of blocked employers.

Can I still apply for jobs posted by the blocked employer?
Yes. By blocking, we only mask your resume from the employer. But you can still apply for a job with the blocked employer.

Why I can’t find a particular employer in the list?
The employers are listed in the alphabetic order. Make sure you are searching the employer in the right alphabetic group. If the employer has been removed from our system, you will not find the employer name in the list. Remember the list is update frequently, so make sure you visit the settings page as far as possible to ensure privacy.

How long will it be for the block company to be active?
The moment you block a company, your resume will be invisible to the employer. This is applicable to search results; however, if an employer has saved your resume or tagged your resume, they can still view your resume. So, blocking a company will let you hide your resume from a particular employer searching and finding you.

Does blocking a company assure complete privacy from an employer?
We can assure you that by blocking a company, your resume will not be accessed through search. But still the employer can access it through a recruiter. Also an employer can have multiple accounts with variations of name. RecruitmentFactory™ cannot guarantee about such possibilities.

What is the ‘view’ link with my resumes?
It indicates the number of time your resume has been reviewed by an employer. But it doesn’t mean the number of times your resume has been listed in the search results. The number of impressions will always be greater than the number of reviews. Use appropriate Resume title and information to get maximum impressions and reviews.

What is the advantage of having more views?
As the number of views increases, your chances of getting the attention of a prospective employer are higher. Besides, you will be receiving a share of the money with every single resume click. The more your resume is viewed; more credit note will apply to your account. Remember inappropriate resume and false content, if reported by an employer and found true, will be removed permanently from our system.

How can I increase the number of resume views?
Use a very impressive title. Fill in all necessary fields and update your resume frequently. A resume that has not been updated for months goes to the bottom of the search results. To secure a top place in the search results, keep your resume updated. Make sure, your skill set, your resume title and the resume information match.

How do I know, who has viewed my resume?
If you are a Premium candidate, you will know who has viewed your resume. For a Basic Candidate you will not have this information. But we will provide you the exact number of resume views. This is displayed with the particular resume in the candidate dashboard.

Can I retrieve a resume once I delete it?
No, you can’t retrieve a resume, if you have deleted it. Deleting a resume will remove it permanently from the system.

What kind of assistance I can expect from RecruitmentFactory™ in finding a job?
Apart from our powerful job search engines, we have planned for (phase 2 of our launch) provide a handful of featured services. Our panel of expert recruiters will review your resume and based on the assessments, they will include your resume in the corporate resume database. This database is often considered to be the best and is always preferred by the employers. You could include your resume in a Company Plus™ category, if you are a specialist in the particular area of work. For more details on the premium services, contact our customer support.
Also we provide employment consultation for our job seekers. To fix an appointment with our consultants, please go to the premium service page and choose a consultant.

What is the difference between an active and inactive resume?
In Recruitmentfactory.com a job seeker can create up to 5 resumes. But he can only activate one resume at a time. Only your active resume will be visible to employers. We will remove all other resumes from coming in the search results except for your active resume.

Can I still access my inactive resumes?
Yes, even though the resumes are inactive, you still have access to the resumes and you can change their status at any time.

I found a job that interests me. Can I apply to it using an inactive resume?
Of course yes. You choose any of your 5 resumes while applying for a particular job. To choose a resume, click on the check box “Resume Option” with Apply button.

How do I cancel my premium membership?
To cancel your premium membership, please contact our customer support.

Finding a Job
Use our quick search to find all the fresh jobs posted on RecruitmentFactory™. Our quick search is real fast and delivers the best matching jobs from our database. The number of matches for your search criteria is displayed on the top left corner of the search results. By default our search lists jobs by freshness. The last posted job will be listed on the top of the results. Use the page numbers on the bottom of the results to see more jobs.

How to refine your search?
Use the keyword field to refine your search to find the ideal matching job for your qualifications and experience. Remember the number and quality of your search is purely depended on your search criteria. Use popular terms to pull out more results. Select a specialization to get more accurate results. For example if you are looking for a job in the hospitality Management, select the functional area “FOOD SERVICE/HOSPITALITY” or any of the sub functional area under the “FOOD SERVICE/HOSPITALITY”. Specifying a location in the search criteria will list only jobs from that particular region.

What is a keyword anyway?
A keyword is usually a word or phrase, ideally a prominent term in the industry. It can also be a particular title, a key skill or even an academic qualification. For example an IT professional with specialization in Microsoft ASP Web Technology should be using “ASP” or “ASP WEB” to get the ideal matching jobs.

Tips on improving the search results
The search result is always depended on the keyword used in the search. Try to use the most appropriate keyword for better results. A combination of keywords always brings more results. For instance, you can use ‘ASP Web Developer Software” rather than using any of those keywords separately. If you are not sure of the perfect keyword to use, leave the keyword column blank. Choose a specialization that matches your career and hit the search button to see all jobs posted under the particular functional header. For more refine options, use advanced search

Why my search returns zero / few results?
The reason can be detailed search criteria. Try reducing the number of keywords. It can also be the geographic location that you have used in the search. Try to broaden the area of your search by trying a larger geographic location.

What is a saved search?
A saved search is a custom-made search agent based on your search queries. It automates your job search. Next time, you want to find a job, simply run your search agent and thus reduce the task of repeatedly entering the search criteria manually. You have an option to save your search as your job agent. It will find matching jobs for you and send them to your email. You can set the frequency of the job alerts to daily, weekly, fortnightly or monthly. These preferences, including the search terms and industry type can be edited at any time. RecruitmentFactory™ supports five job agents for all candidates.

How do I save my search preferences?
The save search option is provided at the bottom of the search results. Click on the link that reads “Save this search as my job agent”. You have to provide a name for your search/job agent. It saves your time by reducing the task of entering the search terms and choosing the industry type every time you search for a job. Once saved, you can run your search agent with a simple mouse click. If saved as a job agent, it will send job alerts to your email as per your preference.

Can I have additional information on a job posting?
Since employers post their jobs directly, we cannot provide you more information than what we display with the job advertisement. Please visit their website and verify the information before accepting a job from a particular employer. Remember your safety is your responsibility.

What is a ‘quick job’ apply?
A Quick apply will send your information immediately after you press the apply button. It will send your active resume information.

What is a detailed job application?
A detailed job application always contains a covering letter with your resume. Choose the detailed job application options to choose a resume of your choice for the job. You can attach a covering letter with the job. You can create a covering letter instantly or you can use a covering letter already been created.

Why Covering letter is important?
With a covering letter, you have an opportunity to impress your employer. Use targeted covering for each employer. Be polite and use good language and grammar in your covering letters. A covering letter gives your application a personal touch and it will stand out the rest of the applications.

What are the screening questions with the job?
Some jobs come with screening questions. These are questions set up by employers. The system will not accept your application without answering those questions. But it is not necessary that you should know the right answer to apply for the job, however, the right answers will always create a very good impression for the employer.

How do I track the jobs I have applied so far?
A list of all jobs you have applied is kept in your “Applied Jobs”. Applied Jobs can be accessed from the main tab on the top navigation in your dashboard.

Can I get an acknowledgement for the receipt of my application?
We will send you an acknowledgement for your application. We cannot assure that you will get an acknowledgement from the employer. But usually the employer will contact you with in a week’s time after you application has been received.

I have had a bad experience with an employer. What should I do?
We encourage you to report such bad experiences to RecruitmentFactory™; hence we will be careful dealing with the employer in future. You may also take necessary actions against such employers. To know what assistance we can provide in this case, please contact our customer support.

Is this entire job posting from reputed companies?
While taking the best effort to provide you the safest employment opportunities, it is always difficult to verify the authenticity of each company in detail. We will not accept jobs from employers who do not pass our minimum-security criteria. If we find an employer violating our terms and conditions, we will block his membership and remove all the job postings permanently. You are encouraged to report any bad experiences you have had, hence we can stop together such incidents happening to our friends.

Can I have some tips on avoiding fraudulent job mails?
Verify the authenticity of the email by checking the company and website. If the email contains any links, it is advisable to copy and paste the link in a different browser rather than opening it from there itself. If you need additional information on the employer, contact our customer support with the job reference. Remember, good employers never ask for your bank details or credit card details or accept any money upfront prior to interview or appointment. Do not be a victim of frauds. Do not pass any sensitive information to the employer unless you trust him completely. Usually spam/ fraud job mails come with over-simplified qualifications and high pay. These job mails bear reputed names or slight variations of reputed names but are normally written in broken English. Use your discretion in applying to such jobs. For more information on security, contact our customer support.

What is a cookie? Do you use cookies?
Cookie is a small text file stored in your computer. This file is stored by websites and web applications. This is used to keep your information temporarily to make your browsing smooth. RecruitmentFactory™ use cookies for storing your session details and login information. The cookie will be expired when your session ends. Remember, to use RecruitmentFactory™ with all features, you should allow cookies in your browser. For more details on cookies, please go to your browser’s help.

How do I allow cookies in my browser?
Internet Explorer 6.0 for Windows

• Click Start menu from Desktop.
• Point to Settings.
• Click Control Panel.
• Click the Internet Options icon.
• Select the Privacy tab.
• Move the Privacy settings slider to Medium.
• Click OK .
• Close Control Panel.

Internet Explorer 5.X and AOL 7.0/6.0/5.0 for Windows

• Click Start menu from desktop.
• Point to Settings.
• Click Control Panel.
• Click the Internet Options icon.
• Select the Security tab.
• Click the Internet icon.
• Click Custom Level.
• Scroll down until you see Cookies.
• Select Enable under Allow cookies that are stored on your computer.
• Select Enable under Allow per-session cookies (not stored).
• Click OK, and click OK again.
• Close the Control Panel.

Internet Explorer for Macintosh

• Click the Edit menu.
• Click Preferences.
• On the left margin, click Cookies under Receiving Files.
• Next to When receiving cookies:, select Never Ask.
• Click OK .

AOL for Macintosh

• Click the My AOL menu.
• Click Preferences.
• Click the WWW icon.
• Click Advanced Settings.
• On the left margin, click Cookies under Receiving Files.
• Next to When receiving cookies:, select Never Ask.
• Click OK and click OK again.

Netscape 6.X

• Click the Edit menu.
• Click Preferences.
• On the Categories list, click Cookies below the Advanced option.
• Select Accept all cookies.
• Click OK.

Netscape 7.X

• Click the Edit menu.
• Click Preferences.
• On the Privacy and Security list, click Cookies.
• Select Accept all cookies.
• Click OK.

I want to delete the cookies manually. How do I do that?
When you clear your internet cache, your cookies will be removed automatically. If you want to remove a particular cookie, find the particular folder in your temporary internet file folder and remove it manually.

To delete all cookies
Internet Explorer and AOL for Windows

• Click on the Start menu, point to Settings and click on Control Panel.
• Double click the Internet Options icon.
• On the General tab, click the Delete Files button.
• On the Delete Files pop up box, click OK. (For IE 6.0, there is a Delete Cookies button on the General tab. For previous versions, continue with the following steps...)
• Click on the Settings button.
• Click on the View Files button.
• On the Edit menu, click Select All.
• On the File menu, click Delete.
• On the Warning pop up box, click OK .
• Close this window. Click OK on Settings. Click OK on Internet Options. Close the Control Panel.
• Close Internet Explorer or AOL before using RecruitmentFactory™ again.

Internet Explorer for Macintosh

• On the Edit menu, click Preferences.
• Click Cookies.
• Click the Cookie that you want to delete.
• Click Delete, and Click OK.
• Close Internet Explorer before using RecruitmentFactory™ again.

AOL for Macintosh

• Open AOL.
• On the My AOL menu, click Preferences.
• Click WWW icon and click Advanced Settings.
• On the left margin, click Cookies under Receiving Files.
• Click the Cookie that you want to delete.
• Click Delete, and Click OK.
• Close AOL before using RecruitmentFactory™ again.

Netscape for Windows

• Go to Program Files, Netscape, Users, your current user profile folder, and locate the file called cookies.
• Right-click it and select Delete.
• Close Netscape before using RecruitmentFactory™ again.

Netscape for Macintosh

• Go to your System Folder, open Preferences, and open Netscape Users. Locate the Magic Cookie file.
• Put it in the trash, and then empty the trash.
• Close Netscape before using RecruitmentFactory™ again.